Didiom Pro Desktop is available for download at
www.didiom.com/pro.exe.
Yes. All streams are SSL (Secure Socket Layers) encrypted. The SSL system is the
most widely used system for the secure transmission of content, and is designed
to prevent eavesdropping, tampering, or message forgery. The version we use – known
as 128-bit SSL – is the standard for high-value transmissions, such as online banking
transactions.
Launch Didiom Pro on your mobile device, click “Settings” on the home screen and
then choose "Settings" again from the menu that appears. Set the streaming bit rate
to 128Kbps. We also recommend that you enable Universal Plug and Play (UPnP) or
port-forwarding in your router's settings. Please consult your router's manual for
specific details, or contact your router’s tech support for more information.
Your home broadband connection might affect the quality of streaming. Normally,
the higher the upload speed at your home, the better the streaming quality. To use
Didiom Pro, your home broadband connection should have an upload speed of at least
256 Kbps.
No. We distribute content, not personal information. We respect and protect your
privacy and only use your information to service your account. Your account information
is encrypted and will be stored on our secure servers.
Yes. The playback is interrupted and you will receive a prompt to either answer
or ignore the call. The playback will resume once you complete or ignore the call.
Send an email requesting cancellation to
support@didiom.com.
The email must be sent from the email address you registered with. Please include
your Didiom ID and account type (free or premium).
Just email us at
support@didiom.com, and
someone from Didiom will get back to you.